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reference-ops

Name: reference-ops
Author: gtmagents

Use to manage workflows, compliance, and measurement for customer references.

TL;DR

Manage reference workflows, compliance, and measurement for customer advocacy.

What Is It

Manage reference matching and scheduling
Ensure compliance and consent tracking
Measure advocacy impact and utilization

Key Features

Standardize request intake forms and SLAs
Map requests to advocates by persona, industry, use case
Logistics including scheduling, NDAs, and approvals
Post-call feedback collection and CRM updates
Monitor fatigue, utilization, and segment gaps
Generate monthly advocacy scorecards

How to Use

1.Run reference matching based on persona, industry, and use case
2.Audit reference utilization, fatigue, and consent records
3.Report advocacy impact to sales leadership

Guardrails & Gotchas

Flag overused advocates and rotate in new voices regularly

GitHub Stats

Author

@gtmagents

Repository

gtmagents/gtm-agents

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